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Every office has someone who's no fun to be around. But getting along with that person—and managing them effectively—can make both your jobs easier. Difficult People, a comprehensive and essential resource for any manager on the run, shows you how.

Learn to:

• Recognize why and when people act out
• Identify different types of difficult people
• Cope with difficult behavior
• Get the most out of trouble employees
• Nurture a harmonious work environment

The Collins Best Practices guides offer new and seasoned managers the essential information they need to achieve more, both personally and professionally. Designed to provide tried-and-true advice from the world's most influential business minds, they feature practical strategies and tips to help you get ahead.

• Sales Rank: #1682790 in Books
• Published on: 2007-04-03
• Released on: 2007-04-03
• Ingredients: Example Ingredients
• Original language: English
• Number of items: 1
• Dimensions: 8.00" h x .29" w x 4.00" l, .40 pounds
• Binding: Paperback
• 160 pages

About the Author
McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

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