Download PDF Healthcare Operations Management, Second Edition

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Healthcare Operations Management, Second Edition

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About the Author

Daniel B. McLaughlin is the director of the Center for Health and Medical Affairs in the Opus College of Business at the University of St. Thomas, St. Paul, Minnesota. Previously, he was the executive director of the National Institute of Health Policy at St. Thomas, the CEO of Hennepin County Medical Center, and the director of a county health system. Mr. McLaughlin has served as chair of the National Association of Public Hospitals and Health Systems and has served on the boards of other regional and national associations. In 1993, he served on President Clinton s Task Force on Health Care Reform. John R. Olson, PhD, is a professor at the University of St. Thomas in the Operations and Supply Chain Department. He has published numerous studies related to quality management and healthcare systems. Over the past 10 years he has consulted with many healthcare organizations on their strategic planning process, metric setting, and the implementation of quality and continuous improvement programs. He is a master Black Belt in Six Sigma and Lean Sensei.

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Product details

Hardcover: 439 pages

Publisher: Health Administration Press; Second edition (July 30, 2012)

Language: English

ISBN-10: 1567934447

ISBN-13: 978-1567934441

Product Dimensions:

7.2 x 1.2 x 10 inches

Shipping Weight: 2 pounds (View shipping rates and policies)

Average Customer Review:

4.3 out of 5 stars

16 customer reviews

Amazon Best Sellers Rank:

#173,922 in Books (See Top 100 in Books)

There's a fair amount of unnecessary junk in this book. There's almost an entire page describing the history of the philosophical nature of knowledge. Occasionally the writing will slide into mush-mouthed business jargon. The book itself is mostly generic supply chain information, with sprinkles of healthcare information. This makes it good for medical people with no operations backgrounds, but very redundant for SCM people with no healthcare background.Overall it's okay, but it could be better.

A very well thought out book.Well organized, can be read in sequence or jumping to individual chapters.Most importantly, each area has links to examples and resources that complement the information in the book.Topics are reviewed clearly but succinctly. There are very good references,but just enough.This book serves as a very good introduction for a starting to mid level student of the field.It could be used for a more complex program, the key is the complexity of the applications, but the approach andorganization and tools it reviews are essentially the same.The early to mid chapters are more basic and foundational.the last third is more advanced and leads to putting it all togetner.A very good book with excellent resources that amplify and expand topics, tools, and procedures.Easy to read, with multiple clear diagrams.

I took a class that required this text book. I am not in management and I felt this book was GREAT and I learned a lot from it. I recommend it for school and or for your own personal use if you are looking into healthcare operations management

This book has helped me more in my MHA degree then any other book assigned to me or scholarly journal article read. I have recommended it to my colleagues who are not in school it's been that helpful to gain understanding of concepts at the operation level. Highly recommend for anyone in healthcare management

Excellent! Item was delivered on time and as advertised.

Good product

What Can I say...it's required

Easy to read, informative, and covers the subject area very well. Using this for an online certification course. Would really like to see it in a Kindle format.

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Healthcare Operations Management, Second Edition PDF

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Healthcare Operations Management, Second Edition PDF